Effective Date: September 7, 2026

At Digital CEO Empire, operated by COREVIA DIGITAL SERVICES, we want you to feel confident when purchasing our digital products. If you are not satisfied with your purchase, you may request a refund within 7 days of the original purchase date, subject to the terms outlined below.

1. Eligibility for a Refund

You may request a refund within 7 days of your purchase if:

• The digital product is significantly different from what was described or advertised on our website.
• You are unable to access the purchased digital product due to a technical issue on our side and we are unable to resolve the issue within a reasonable period.
• The digital product is defective, corrupted, or unusable due to an issue attributable to us.
• You experience another legitimate product-related issue that we determine reasonably warrants a refund.

2. Digital Product Refund Conditions

Because our products are delivered digitally and may provide immediate access to downloadable files, templates, guides, courses, or other digital resources, refunds are subject to verification.

A refund request may be declined where there is evidence of:

• Extensive downloading or copying of the purchased digital product.
• Redistribution, resale, sharing, or unauthorized disclosure of the product or its access credentials.
• Unauthorized commercial use of the digital product.
• A refund request being made after the 7-day refund period.
• Abuse or repeated misuse of our refund policy.

Simply downloading or accessing a digital product does not automatically guarantee a refund.

3. How to Request a Refund

To request a refund, contact our support team within 7 calendar days of your purchase.

Please include:

• Your full name
• Email address used for the purchase
• Order or transaction ID
• Name of the purchased product
• Reason for requesting the refund
• Any relevant screenshots or details explaining the issue

Refund requests should be sent to:

Email: contactdigitalceo@gmail.com
Phone: +91 6283315660

4. Refund Review

Once we receive your request, our support team will review the information and may contact you for additional details if necessary.

We aim to respond to refund requests as soon as reasonably possible.

If your refund is approved, we will initiate the refund to the original payment method, subject to the processing timelines of the applicable payment gateway, bank, or financial institution.

5. Refund Amount

If a refund is approved, the eligible amount will generally be the amount actually paid for the affected digital product.

Any transaction, payment gateway, or other charges that are non-refundable by the applicable payment processor may be treated in accordance with the payment processor’s rules and applicable law.

6. Technical Issues

If you experience difficulty accessing your purchase, please contact us before requesting a refund. We will make reasonable efforts to troubleshoot and restore access.

If the issue cannot be resolved within a reasonable period and the issue is attributable to us, you may be eligible for a refund under this policy.

7. Non-Refundable Situations

Refunds may not be provided where:

• The request is submitted after 7 days from the purchase date.
• The customer purchased the product by mistake but the product has already been substantially accessed, downloaded, or used.
• The customer expected features, results, income, or outcomes that were not expressly promised or represented on the product page.
• The customer simply changes their mind after substantially accessing or using the digital product.
• The product was purchased through an unauthorized reseller or third party.
• The customer violates the product’s license, usage, or intellectual-property terms.
• The refund request involves fraudulent activity or abuse of this policy.

Nothing in this policy limits any rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.

8. Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy when necessary. Any updated version will be published on this page with the revised effective date.

9. Contact Us

If you have questions about this policy, your purchase, payment, or access to a digital product, please contact us:

Business Name: COREVIA DIGITAL SERVICES
Brand: Digital CEO Empire
Email: contactdigitalceo@gmail.com
Phone: +91 6283315660
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

Digital CEO Empire is a brand operated by COREVIA DIGITAL SERVICES.